How to Reset Ember Mug?

To reset your Ember Mug, simply press and hold the button on the back of the mug for about 10 seconds. The light on the front of the mug will flash to indicate that it is resetting. Once it has finished resetting, you can pair it with your device again and enjoy your perfectly heated beverage!

  • To reset your Ember Mug, first make sure it is turned off
  • Press and hold the power button for 10 seconds
  • The Ember Mug will vibrate and the LED light will turn red, signifying that it is in reset mode
  • Once the Ember Mug is in reset mode, release the power button and then press it again briefly to turn it back on
  • Your mug will now be reset and ready to use!


Ember Support: Ember Ceramic Mug Reset

How to Reset Ember Mug 2

Ember Mug 2 is a temperature controlled smart mug that allows you to enjoy your favorite hot beverages at the perfect temperature, from the first sip to the last drop. When it’s time to reset your Ember Mug 2, there are just a few simple steps you need to follow. 1) First, make sure your Ember Mug 2 is turned off and unplugged.

2) Next, remove the battery pack by unscrewing the back panel of the mug. 3) Once the battery pack is removed, use a paperclip or similar object to press and hold the reset button for 5 seconds. 4) Finally, screw the back panel back on and reattach the battery pack.

Your Ember Mug 2 is now reset!

Ember Mug Not Charging

If you’re like me, you love your Ember mug. It keeps your drink at the perfect temperature all day long. But what do you do when it stops charging?

Here are a few things to check if your Ember mug isn’t charging: 1. Check the charger – Is the light on? If not, try plugging it in to a different outlet.

If the light is on, move on to the next step. 2. Check the battery – Is the battery indicator showing that it’s fully charged? If not, let it charge for a few hours before trying again.

3. Reset the mug – Sometimes all it takes is a reset! To do this, hold down the button on the bottom of the mug for 10 seconds until you see a flashing light. Once it’s reset, try charging again.

4. Contact customer service – If you’ve tried all of these things and your Ember mug still isn’t charging, contact customer service for help. They’ll be able to troubleshoot further and determine if there’s an issue with your mug or charger.

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Ember Mug Won’T Go into Pairing Mode

If you’re having trouble getting your Ember mug to enter pairing mode, there are a few things you can try. First, make sure that the batteries in your mug are fresh and installed correctly. If they are, then try resetting your mug by holding down the button on the bottom for 10 seconds.

If neither of those solutions work, then there may be something wrong with your Ember mug and you should contact customer service for assistance.

Ember Mug Won’T Blink Blue

If you’re an Ember user, you might have noticed that your mug won’t blink blue anymore. This is because the latest firmware update for the Ember Mug (v1.4.4) removed the “blinking blue” feature. While some users may find this change annoying, it’s actually a good thing!

Here’s why: The blinking blue light was originally included as a way to indicate when the mug was heating up. However, it turns out that this wasn’t very useful, since the majority of users didn’t notice the light until their beverage was already hot.

Furthermore, the light would sometimes stay on even after the beverage had reached its desired temperature, which could lead to accidental burns. So while it may be sad to see the blinking blue light go away, it’s ultimately for the best. Your mug will still keep your drinks warm (or cold) just like before, but now you don’t have to worry about accidentally burning yourself!

How to Reset Ember Mug?


Why is My Ember Mug Not Pairing?

Ember mugs are designed to keep your drink at a consistent temperature, whether it’s hot or cold. But if your mug isn’t pairing with your Ember app, there are a few things you can check. First, make sure that your Ember mug is turned on and that the LED light is blinking.

If it’s not, try charging the mug for at least 20 minutes. Next, open the Ember app and go to Settings > Pair new device. Select your Ember mug from the list of available devices.

If you’re still having trouble, try restarting both your Ember mug and your phone. If you’ve checked all of these things and your Ember mug still isn’t pairing, please contact customer support for further assistance.

Why is My Ember Blinking Red?

If your Ember is blinking red, it could mean that the battery is low and needs to be charged. Or, if you recently updated the firmware on your Ember, the red blink may indicate that the update was successful.

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Why is My Ember Not Connecting?

If your Ember is not connecting, there are a few things you can do to troubleshoot the issue. First, check that your Ember is turned on and that the batteries are charged. If the batteries are low, try charging them for a few minutes before trying again.

Next, check that your Ember is within range of the hub it’s supposed to be connected to. The maximum range for most hubs is about 30 feet, so if you’re outside of that range, moving closer may help. If you’re still having trouble connecting, try restarting both your Ember and the hub.

Sometimes this can clear up any connection issues. Still no luck? Try resetting your Ember by holding down the button on the back for 10 seconds.

This will restore it to its factory settings and hopefully clear up any connection problems. If none of these solutions work, then there may be an issue with your Ember or hub and you’ll need to contact customer support for further assistance.

What is the Lifespan of an Ember Mug?

Ember mugs are made to last. The lifespan of an ember mug depends on how often it is used and how well it is cared for. With proper care, an ember mug can last for years.

Ember mugs are made of high-quality materials that are designed to withstand daily use. The inner wall of the mug is lined with a ceramic coating that helps to keep drinks hot or cold. The outer shell of the mug is made from durable plastic that resists scratches and stains.

To extend the lifespan of your ember mug, be sure to wash it regularly with soap and water. Avoid using harsh cleaning chemicals as they can damage the coatings on the mug. If you notice any cracks or chips in the mug, replace it immediately to avoid further damage.

With proper care, your ember mug will provide you with many years of enjoyment.


If your Ember mug isn’t working properly, you can reset it by following these steps: 1. Unplug the Ember mug from its power source. 2. Remove the battery cover on the bottom of the mug and remove the batteries.

3. Wait 30 seconds, then replace the batteries and screw on the battery cover. 4. Plug in your Ember mug and wait for it to power on again. You may need to press the button on the top of the mug to turn it on.