How to Access Diagnostic Mode on Your Samsung Washer

“to put your samsung washer in diagnostic mode, turn the washer off, hold the start button for 3 to 5 seconds, and press the power button while still holding the start button. Release the start button but keep pushing the power button.

Wait for the diagnostic test to start. Samsung washers are designed to offer unmatched convenience when it comes to laundry. However, like any other electronic appliance, they may malfunction and develop some issues that require troubleshooting. Samsung washers come equipped with an array of diagnostic tools to help you identify and fix any issues that arise. One such feature is the diagnostic mode, which allows you to test various components of the washer and pinpoint any problems. This article outlines a step-by-step guide on how to put your Samsung washing machine into a diagnostic mode so that you can make informed decisions on fixing the problem. Read on to find out more.

How to Access Diagnostic Mode on Your Samsung Washer


Step-By-Step Guide: How To Enter Diagnostic Mode

Is your Samsung washer not functioning as expected? Entering diagnostic mode helps troubleshoot issues and ensure your washer runs well. In this post, we will walk you through the step-by-step process of putting your Samsung washer in diagnostic mode.

Compatible Samsung Washer Models And Prerequisites

Before we delve into the diagnostic mode process, it is essential to ensure that your Samsung washer model supports this feature. Additionally, your washer must be empty for the diagnostic mode feature to work correctly.

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Buttons And Controls Overview

To access the diagnostic mode feature, you need to use specific buttons and controls on your Samsung washer. The buttons you need for this process vary depending on your washer’s model. Some common controls used include the cycle selector knob, delay end, temp, soil, and spin.

The process of entering Samsung washer diagnostic mode may seem complex, but with the following step-by-step guide, it is simple:

Common Errors And Solutions

Several factors can affect the accuracy of entering diagnostic mode. For instance, if your Samsung washer is not compatible with this feature or it has laundry inside, the diagnostic mode feature won’t work. Similarly, forgetting to turn the cycle selector knob in a clockwise direction or not pressing the “start/pause” button to enter diagnostic mode may prevent the feature from functioning.

To ensure a successful diagnosis, read through the instructions carefully and follow each step precisely. If you encounter any problems while trying to enter diagnostic mode, refer to your washer’s user manual or contact Samsung customer support for further assistance.

Entering diagnostic mode helps detect problems and ensure your Samsung washer runs smoothly. Use this guide to enter diagnostic mode on your Samsung washer model for an effective, quick, and accurate diagnosis.

Using The Samsung Washer Diagnostic Mode

Samsung washers offer a diagnostic mode that can help users identify potential problems with their washing machines. By accessing the diagnostic mode, users can troubleshoot any issues with their washers and save themselves the cost of hiring a professional. In this blog post, we’ll discuss the various options and features available in diagnostic mode and explain how they can help users to identify potential problems with their washing machines.

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The Options And Features In Diagnostic Mode

To enter the diagnostic mode on a Samsung washer, hold the start/pause button for five seconds. Once you’ve entered the mode, you’ll see a range of options and features available to you.

The Self-Test Feature

One of the most useful features in diagnostic mode is the self-test. This test checks all of the washer’s functions and checks for any error codes. If there are any issues with the machine, the self-test will prompt a specific error code, making it easier for users to diagnose the problem.

Error Codes And Their Meanings

Samsung washers display error codes to help users troubleshoot any issues.

  • 4e: water supply error
  • Oe: drain error
  • Ue: unbalanced load error
  • Le: motor error
  • E2: jammed key error

By knowing what these error codes mean, users can easily identify the problem and fix it themselves.

Checking Sensor Readings

Another feature available in diagnostic mode is the ability to check sensor readings. Users can check the temperature, humidity, and other factors to ensure that the machine is working correctly.

Troubleshooting Issues With Diagnostic Mode

The diagnostic mode is a vital tool for troubleshooting any issues with Samsung washers. Users can identify error codes and sensor readings to diagnose problems and fix their machines without the need for a professional.

Remember to use this mode only if you feel comfortable and confident doing so. Otherwise, it is better to hire a professional.

Samsung washing machine diagnostic mode How to check error code & test

Tips And Tricks For Using Diagnostic Mode Effectively

If you’re facing any issues with your Samsung washer, the diagnostic mode is an excellent tool to diagnose the problem efficiently. However, it’s not uncommon for users to struggle with interpreting the data provided during the diagnostic mode. That’s why we’ve compiled some tips and tricks to use diagnostic mode effectively to get the most out of your Samsung washer.

Offer Valuable Tips For Making Most Of Diagnostic Mode

Regular use of diagnostic mode can prevent many future issues with your Samsung washer.

  • Use it once every 90 days to detect any issues before they escalate.
  • You can access diagnostic mode by pressing a specific set of buttons, which you can locate in your user manual.
  • Once you’re in diagnostic mode, you can test each component of the washer and know exactly what’s going on with it.
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Explain How To Interpret The Data Provided During Diagnostic Mode

When you’re in diagnostic mode, your Samsung washer will display error codes, which will help you identify any underlying issues.

Offer Advice On How To Clean And Maintain Your Samsung Washer

Taking care of your Samsung washer is the key to avoiding future issues that require diagnostic mode.

By following these tips, you can keep your Samsung washer in good shape and avoid the need for diagnostic mode in the first place.

Frequently Asked Questions On How Do I Put My Samsung Washer In Diagnostic Mode?

Q1. How Do I Activate Diagnostic Mode On My Samsung Washer?

To activate diagnostic mode on your Samsung washer, press and hold both the soil level and spin buttons simultaneously for approximately three to five seconds. Once the service mode appears on your display, release the buttons.

Q2. Which Models Of Samsung Washers Have Diagnostic Mode?

Most Samsung washer models have a diagnostic mode, but you should consult your instruction manual to confirm whether or not your model is compatible.

Q3. How Do I Troubleshoot My Samsung Washer In Diagnostic Mode?

After entering the diagnostic mode, follow the prompts on your washer’s display to identify and troubleshoot any issues. Be sure to note down any error codes that appear, which can help you determine the cause of the problem and make repair plans.


Putting your Samsung washer in diagnostic mode can be a simple task that can save you time and money. By following the steps outlined in this guide, you can easily diagnose any issues and troubleshoot error codes that may arise.

Remember to stay patient and follow the instructions carefully. It is important to note that while diagnostic mode can identify problems, it cannot fix them. Always consult a professional if you are unsure about any repairs needed for your washer.

With regular maintenance and vigilance, you can keep your Samsung washer working efficiently for years to come. Don’t forget to bookmark this guide for future reference and share it with friends and family who may find it helpful.